AED Care & Compliance Plan
Complete Hands Off Care for Your AED(s)
Pads and Batteries On Us
We replace pads and batteries before they expire or if you ever have to use them in an emergency, 100% covered under your annual fee.
Warranty Coordination & Loaner AED
Should your AED need warranty service, we manage the paperwork and deliver a loaner so you’re never without protection.
Annual On‑Site Inspection
Our technicians verify readiness, inspect pads/ battery for replacement, and provide warranty assistance.
Frequently Asked Questions
Find quick answers to common questions about our Grant Program, Sudden Cardiac Arrest, and AED's.
What Is Sudden Cardiac Arrest?
Sudden Cardiac Arrest is a sudden and unexpected abnormality of the heart’s electrical system which causes the heart to stop beating normally. When this occurs, blood stops flowing properly and the victim becomes unconscious and pulseless. The BEST way to restore their heart rhythm is by administering a shock immediately.
Is Cardiac Arrest The Same As a Heart Attack?
No. A heart attack (myocardial infarction) occurs when the heart’s blood supply is reduced or blocked causing the heart muscle to become injured and start to die. During a heart attack, the victim is conscious. In fact, the victim may complain about symptoms such as chest pain, difficulty breathing, or left arm pain
Cardiac Arrest is an electrical problem in the heart which causes the heart to beat in an irregular, inefficient manner causing the blood to not circulate to the brain appropriately, resulting in an unconscious victim.
Victims of a heart attack have a pulse but but cardiac arrest victims do not.
You don’t have to remember these distinctions. When the AED instructs you to put the pads on the victim, it will sense the heart rhythm and determine the best steps to take, giving you guidance all along the way.
When Should You Use An AED?
If a person collapses or loses consciousness, and either doesn’t have a pulse or isn’t breathing properly, intervention is required.
Even if the victim is unconscious gasping for air or having seizures, use the AED.
Don’t worry about diagnosing the victim correctly. The Philips AED will analyze the heart rhythm and tell you to deliver a shock, if and only if the victim needs it.
All you need to do is open the AED and follow the clear, calm voice instructions.
Can An AED Hurt Someone?
No, not if you follow the instructions from the AED.
AEDs are designed to help people whose hearts have stopped working effectively.
If the AED instructs you to deliver a shock, the person you are helping is already clinically "dead".
Your actions with the AED can only help.
What If I Do It Wrong?
The Phillips Heartstart Onsite AED is designed to tell you exactly what you need to do. It keeps pace with what you are doing and adapts its instructions so that it doesn’t overwhelm, run ahead, or slow you down. If necessary, it will repeat the prompts, rephrasing them or adding additional instruction to help you understand.
Why Not Just Wait For First Responders To Arrive?
The best chance to survive cardiac arrest is if high quality compressions are given and the victim is shocked within 3–5 minutes of going into cardiac arrest.
Oftentimes, emergency responders can’t arrive within that small time frame, drastically reducing the victims chance of survival.
Do I Need Training To Use An AED?
Philips Heartstart Onsite AEDs are designed so that anyone can use them immediately. However, receiving training is still the best idea.
The more familiar you are with the signs of a cardiac arrest and the use of the AED, the more likely you are to be calm and helpful in an actual emergency.
Are There Liability Risks When Using An AED?
Liability is a valid concern for program administrators and potential rescuers.
All 50 states have Good Samaritan Laws that protect you.
We recommend that you understand your local laws in your area.
Who Can Own An AED?
With the Phillips Heartstart Onsite AED being the ONLY AED in the U.S that doesn't require a prescription, anyone can own an AED.
Where Should I Place My AED?
Place your AED's in visible, accessible places. Choose locations that increase the chances of getting the AED to the person in cardiac arrest in less than three minutes.
Outside elevators, cafeterias, and reception areas are all good locations for AED's.
How Often Does MCH Give Out an AED Grant?
AED Grants are voted on and awarded each quarter (Every 3 months). If you are awarded an AED grant, Monroe Community Heartsavers will contact you via the email or phone number provided to set up delivery and a press release.
Should I Apply for the Grant Each Quarter?
No. Monroe Community Heartsavers currently keeps a rolling list of applicants. If you do not get awarded an AED grant in the quarter you submitted, you will continue to be in consideration for future AED grant's until further notice.
Monroe Community Heartsavers operates in partnership with the Community Foundation of Monroe County (501c3). Contributions may be tax-deductible as allowed by law.
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